Perception of Spoken Communication by Elderly Chronically Ill Patients in an Institutional Setting

¹ SUNY at Buffalo, Amherst, New York
² Teachers College, Columbia University, New York

The purpose of this research was to investigate the perception of elderly and chronically ill patients regarding the spoken communication that occurs in a long-term care institution. Twenty-four patients were given a focused semi-standardized interview to investigate their perception of how much they talked, their communication partners, where they talked, their topics, their desire and enjoyment in talking, factors affecting communication, and suggestions for improving the communication atmosphere in this setting. Results indicate that communication is limited in quantity and scope, though elderly patients desire communicative interaction. The results of the study are explained from two perspectives—how the patients themselves contribute to the limited communication and how institutional life restricts interaction. Implications for the speech pathologist are given.

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